www.fairuzshop.com united state - Sarasota, FL info@fairuzshop.com sales@fairuzshop.com

Returns Policy

Returns Policy

Dear customer we understand that you may occasionally wish to return your purchases. We'll be happy to help you with the process.


But please note, we do not accept:


1. Products damaged by misuse or showing signs of wear


2. Products that have been used, altered, assembled or installed, unless they are defective. 


3.Products you wish to exchange for a different color or size. (We currently do not offer an exchange service which means that you will need to return the product first and purchase what you wish instead).  


4. Products that were sent back without checking with us first.


5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

6. we guarantee full refund if the product not as descriptions


Notes

1-The original shipping fee are non-refundable

2-The following Products cannot be returned or exchanged for your safety and healthy  : (( bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories))